Services
Thank you for considering me to be your Virtual Assistant for your business! This is a more extensive list of my services (some with more explained detail). I offer six different categories of services. Some of these services can cross over into each other’s categories or may be repeated. To get a good idea on how these services can work together look at my service suite examples here. If you don’t see a certain task on the list, reach out to me and we will see if it’s something I can provide for you and your business.
Services I Offer
Administrative Services
Email Organization and Management: managing emails on a daily basis (or weekly), organizing them into folders and replying to emails. This includes the following tasks (but not limited to)
-Sort and Organize incoming emails -Respond to routine emails
-Flag and prioritize important messages
- Correspondence and Communication
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Calendar Management (also known as Calendar Scheduling and Coordination): This includes the following tasks (but not limited to)
-Approve Meetings -Book Appointments
-Schedule Meetings
-Coordinate Schedule of Team Members
-Set reminders for important events
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Meetings: This includes the following tasks (but not limited to)
-Draft and distribute meeting agendas
-Take notes during meetings
-Meeting Minutes and Transcription
Client Relationship Management (CRM): Data collection, personalized interaction, customer experience, customers needs and preferences, communication with customers, etc. This includes the following tasks (but not limited to)
-Onboard new clients -Set up and send out client contracts
-Send invitations and manage RSVPs -Signature Collection
-Live Webinar Assistance (answering questions via chat, gathering questions for the host, doing polls, managing the chat guidelines, engaging with customers)
-Blog Comment Management (respond to comments including managing guidelines, engaging with readers and handling negative comments)
-Track/Follow Up on Leads using CRM (prioritizing leads, scheduling follow up communication)
-Giveaway Execution (posting, selecting winners, ordering, packing and sending gift)
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Administrative Organization & Filing: This includes the following tasks (but not limited to)
-Create and manage filing systems -Sort and organize digital files
-Remove duplicate or outdated docs -File Organization
-Document Drafts, Formatting and Editing
Other Administrative Services: This includes the following tasks (but not limited to)
-Data Entry and Database Management
-Create and edit presentations
-Travel Arrangements -Event planning/research
-Online Research for Admin Purposes
-Repurpose Content (Taking pieces of content [like a podcast] and pull snippets for socials)
Creative Writing Services
This includes the following tasks (but not limited to)
-Video/Audio Transcription (podcast or a course creator)
-Press Release Writing
-Article Writing
-Copy for Advertisements
-Scriptwriting for Videos or Podcasts
-Creating Headlines and Taglines
-Content Calendar Management
-Content Research and Fact-Checking
-Event Promotion Copy
-User Manuel and Guide Writing
-Worksheet Creation
-Collect/Edit Testimonials (for website or social)
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Email Content: This includes the following tasks (but not limited to)
- Email Newsletter Copywriting
-Email Campaign Copywriting
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Content: This includes the following tasks (but not limited to)
- Content Editing and Proofreading
-Create Social Media Posting Schedule
-Blog Post Writing
-Social Media Copy Creation
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Website: This includes the following tasks (but not limited to)
-Website Content Development
-Product Descriptions
-Landing Page Copy Creation
-Sales Page Content
Social Media Management
This includes the following tasks (but not limited to)
-Managing Social Media Platforms
-Content Calendar Planning
-Crisis Management on Social Media
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Posting/Managing Content: This includes the following tasks (but not limited to)
-Social Media Posting
- Monitoring Mentions and Tags
-Creating and Managing Contests
-Monitoring and Managing Reviews
-Scheduling Posts for Optimal Times
-Running Polls and Survey’s
-Caption Writing
-Curate Hashtag Set
-Manage Online Communities (respond to comments including managing guidelines, engaging with readers and handing negative comments)
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Inbox Management: This includes the following tasks (but not limited to)
-Managing DMs on a daily (or weekly) basis
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Client/Customer: This includes the following tasks (but not limited to)
-Respond to Comments and DMs
-Live Event Coverage
-Community Building
-Audience Engagement
-Track Story Engagements
-Track Potential Customers (following up with customers, answering questions, etc.)
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Sponsors/Partnerships: This includes the following tasks (but not limited to)
-Cross-Promotion Opportunities
-Social Media Takeovers
-Field Partnership Requests
Law Firm Assistance
This includes the following tasks (but not limited to)
-Video/Audio Transcription
-Data Entry
-Client Intake Process
Client Communication: This includes the following tasks (but not limited to)
-Email (but can include by phone)
-Scheduling meetings between client/attorney
-Updating clients on case progress
-Getting follow-up questions from client for attorney, etc.
Email Management: This includes the following tasks (but not limited to)
-Managing emails on a daily basis (or weekly)
-Organizing into folders and replying to emails.
Document Management and Prep: This includes the following tasks (but not limited to)
-Organizing, storing and securing documents (digital)
-Creating and reviewing legal documents.
Calendar Management: This includes the following tasks (but not limited to)
-Approve meeting/book appointments
Status Reports: current progress of a case including but not limited to
-Important milestones,
-Deadlines, and recent actions taken,
-Issues or challenges and next steps
-Case Management
Client Relationship Management (CRM): This includes the following tasks (but not limited to)
-Intakes
-Tracking deadlines
milestones
-Providing clients with updates
-Setting up or sending reminders
-Updates and follow up communication
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Graphic Design
This includes the following tasks (but not limited to)
-Slides for Webinars or Workshops: Ideal for course creators
-Worksheets: Ideal for Course Content
-Checklists for Clients
Customer Service
This includes the following tasks (but not limited to)
-Correspondence and Communication via email or chat *phone options like call/text could be available*
-Respond to customer support inquiries
-Social medial engagement
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Client Relationship Management (CRM): This includes the following tasks (but not limited to)
-Manage contact database
-Update client information in CRM system
-Answer FAQ’s
-Appointment Scheduling
-Handling Complaints
- Live Chat Support
- Updating Customer Information
-Live Phone Support *limited service*
-Membership Renewals & Cancellations
-Survey & Feedback Collection
-Subscription Management
-Feedback Resolution
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Product Service: This includes the following tasks (but not limited to)
-Ordering Status inquiries
-Billing Inquiries *limited service*
-Product Information
-Tracking Shipments
Project Management
Just need one project done for your business? I can do that!
Contact me either through bookings or contact with me questions and lets see if my business is right for your business.
Bookings
Book a consult or a returning client meeting here